WHAT HAPPENS AFTER I ENROLL? /

Our standard registration processing time is 24-48 hours. You will receive an email confirmation containing your class enrollment once your information has entered. From that email confirmation, you will create or login into your USCCA account. After logging in or creating an account, you will have a student dashboard showcasing your enrolled classes.

 

If you don't receive the confirmation email, you may have input your email incorrectly.

If you did not receive a class enrollment confirmation, please verify that the info listed on your customer account is accurate in addition to checking your spam folder and email filters. If no errors are found, it is likely that we did not receive your order and you should Contact us regarding the status of your registration.

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HOW DO I TRANSFER OR RESCHEDULE MY COURSE? /

Please refer to the RETURNS AND EXCHANGES section of our Terms of Use for instructions on how to complete a transfer.

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CAN I GET A REFUND? /

Please refer to the RETURNS AND EXCHANGES section of our Terms of Use for refunds

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DO YOU OFFER MILITARY/LEO/FIRE/EMS DISCOUNTS? /

We proudly offer a discount to Military, Law Enforcement, and Fire/EMS customers with an active, retired, or veteran status. Please contact alpha13tactics@gmail.com with the applicable credentials detailed below to request MIL/LE/FIRE/EMS Registered Customer Account status.

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Military Credentials: Provide a front/back picture of your Drivers License and a copy of your current LES/DD-214.

Law Enforcement Credentials: Provide a front/back picture of your Drivers License and a front/back picture of your Department Issued ID.

Fire/EMS Credentials: Provide a front/back picture of your Drivers License and a front/back picture of your Department Issued ID.

Only credentials matching the information listed on your Registered Customer Account will be accepted (i.e., credentials exactly matching name, email address, and address). Once credentials are approved and processed, your Registered Customer Account will be updated from GENERAL to MIL/LE/FIRE/EMS status and discounts will be automatically applied at checkout on all future course enrollments.

Unfortunately, we cannot retroactively apply Military, Law Enforcement, and Fire/EMS discounts to past courses, so please submit credentials and receive an approved MIL/LE/FIRE/EMS Registered Customer Account status prior to registering.

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DO YOU HAVE FIREARMS FOR SALE? /

We do not sell firearms at A13Tactics.

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ARE FIREARM RENTALS AVAILABLE AT TRIANING COURSES? /

This will depend on the course curriculum as well as where the class is hosted. To get more direct information regarding training courses, please Contact Us under the ‘Gun/Gear Rentals’ topic.